Shipping Policy
Shipping Policy Last Updated: January 2, 2026
At Vintaly, we are committed to delivering high-quality fitness equipment in a reliable and transparent manner. This Shipping Policy explains how orders are processed, shipped, tracked, and protected, including our 60-Day Money-Back Guarantee.
Order Processing
Orders are processed within 1–3 business days, excluding weekends and holidays. After processing, customers receive an order confirmation email with shipment tracking details. Processing times may be extended during periods of high demand, holidays, or promotional events.
Shipping Methods & Delivery Times
United States Standard Shipping is FREE for all U.S. orders. Estimated delivery is 5–10 business days after order processing. International Shipping International shipping costs are estimated and displayed at checkout based on destination and carrier rates. Delivery times vary by country and customs processing. Customers are responsible for any applicable customs duties, taxes, or import fees.
Shipping Costs
United States orders ship free. International shipping fees are calculated and shown at checkout prior to purchase.
Order Tracking
Once an order ships, tracking information is sent via email. Please allow 24–48 hours for tracking updates.
60-Day Money-Back Guarantee
Customers are eligible for a full refund within 60 days of delivery if the product does not provide expected results or arrives damaged or becomes damaged during normal use.
Guarantee Terms
Proof of purchase is required. Photo or video documentation may be requested. Vintaly may issue a free replacement or full refund at its discretion. Refunds are returned to the original payment method. This guarantee applies only to purchases made directly through the official Vintaly website. Incorrect or Undeliverable Addresses Customers are responsible for providing accurate shipping information. Vintaly is not responsible for delays or losses due to incorrect addresses.
Lost or Stolen Packages
If tracking shows delivered but not received, customers must contact Vintaly within 7 days of delivery confirmation.
Contact Information Email: support@vintaly.com